Monday, August 08, 2011

BANK SECURITY and we(we is small)


It's 2 AM and we decided to pack up our long discussion over Net Banking Security.
But, one thing I realized why we are not on customer centric.
My sister in law has an ICICI account in Pune and she uses the net banking feature as well.
Now, as she is in USA past 6 months, her cell is also disconnected and hence her cell number is not updated on her ICICI account. Do we realize importance of this?
ICICI installed some patch on their website and now it asks for OTP- One Time Password. Now as her cell number is not updated, she did not get the SMS. The security thing sounds perfect and strategic.

We called up ICICI call center, after argueing Line 1 guy to send the OTP on registered email, we asked him to escalate the call. The Line 2 guy explained we don't have any other alternative. He said the email option is for NRIs accounts and mobile number is option for Indian residents.

ICICI Line 2 guy suggested you can make application to some hyderabad address to update cell number.And he hanged up the call by saying have a nice day(we are having night here :D)

So bottom line as a solution , we are needed to spend some dollors to make the courier to India or we convert our account to NRI account(NRI account needs a minimum balance of Rs.1 Lakh :P )

My brother added like he gets the options like email,mobileno for his CHASE Bank account in USA. Also, while swiping credit card at petrol pump, he is just needed to enter the ZIP code.
The power of customercentric approach is hardly seen in ICICI Banks approach.
I can't understand, how can they put just mobile number option for OTP m why not Email for Indian residents ?

Indians do use email and should get the option of email along with mobile number. Also, they could have email or posted letters related to this feature.
It sounds like ICICI were not sure of the launch of the feature :D

Is it done by ignorance or ICICI want to increase NRI accounts? or in the process they will loose some customers as well(My brother has decided to close the sister in law's account but for that we are needed to come to India :P )
I had my first salary account with ICICI only :P , but they can grow big with making small fixes.

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Friday, May 09, 2008

Love the life because it comes only once n you have to give your best

There are lots of beautiful things around us. It's just a matter of how we see it and whether we're able to realize it. In life, of course there are always some ups and downs. However, I believe, that even in the most difficult situation, there's always a beautiful thing..

I feel that life is like a ROLLER COASTER. It always surprises you. Every time life gives new problems n if you solve them, you will get some bonus in terms of some surprise or some happy moments. Every one have ups and downs in there life but for some people there are more downs then ups. Even in mine but it teaches you some or the other thing and in those difficult situation you will be always supported by you loved once, who are your real strengths. This is the time where you come to know what your strengths n what are your weakness. I belief that for every thing you have gain in life you have to loose some thing and it's up to you how you look at it. you can either feel sorrow or you can happy. Life comes only one so just enjoy each and every moment of it and try to give your best. I know you cant be best every time but still we can at least try to be.

Thursday, May 08, 2008

BE MINE....................


Please be mine
Love is a wonderful feeling
Every breath we take
Always leaves us reeling
Silly jokes when feeling sad
Ending tears we could've had
Bearing the stress
Every day that we live
Mine is yours and yours is mine
I have my heart to give
No one else should hold your hand
Even though we're not yet two
Save yourself for me, my friend
Joyfully we'll make it through.

By VJ

Thursday, March 06, 2008

Come to me...........


Thou seem so near,
Thou are so far,
I cannot make out,
this uncertain star.
I think I can have you,
But then I change my mind.
You are just a hallucination,
one of my unborn creation.
You are not alive,
I live by your dreams.
You seem so real,
Why arent you here?
My heart feels for you,
Is your reality a misconception?
I say I crave for your being,
your existence,
of you being there for me...
Thou seem so near,
Why are thou so far?
Come to me...
Come to me...
Come to me...

Wednesday, January 09, 2008

The First Meaning


I am going to the east
The sun is said to rise there
Traveling by the night
Under the constellated blackness

I lift my hooded head
To those scattered pieces
The signs and symbols
The cues spread across the sheet

My fingers trace the dots
those remnants of some other time
together they break the spell..

like a blind child
I discover the first meaning

Saturday, January 05, 2008

Have I Ever


Have I Ever

Have I ever told you
that if I sit really still and silent,
sometimes. I like to think
I can hear your heart beating
in time with mine?

Have I ever told you
that when I watch you speak to me
through lines and cords,
and bytes and ram,
I imagine
your voice,
whispering into my ear?

Have I ever told you
that I wait out each day
in anticipation,
wanting
only an hour or two,
just a second in space and time,
to feel close to you?

Have I ever told you
that there has been times,
when I ached for you,
ached for you so badly,
that the emotions overwhelmed me..
and so I sat and cried?

Have I ever told you
that sometimes,
I will reach out,
touching your name
on this cold screen before me,
wishing
I could reach in
and pull you to me?

Have I ever told you

Friday, December 28, 2007

IMAGE WORKS




TC RICE BY VJ


Hey
See this TC RICE.....cooked by me.
It contains Tomatos ,Carrots purie and rice.
You need to first half cook the rice and then after adding purie...and tadka.....you put the plate and cook it for 10-12 minutes.
Dish is ready to serve...
Don't forget to light the gas...and addition of sufficient water to the rice...:)

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